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Privacy Policy

Your privacy matters to us. This policy explains how Oxvyn AI collects, uses, and protects your personal information.

Last updated: April 1, 2026

1. Information We Collect

Information You Provide

When you use our website or services, you may provide us with personal information including your name, email address, phone number, business name, and any other details you submit through our contact forms, demo booking requests, or service inquiries.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other standard web analytics data. We use privacy-respecting analytics tools to understand how visitors interact with our site.

Cookies and Similar Technologies

Our website may use essential cookies required for site functionality. We do not use third-party advertising cookies or tracking pixels. Any analytics cookies used are privacy-respecting and do not track you across other websites.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support • To schedule and conduct demo calls and consultations • To deliver, maintain, and improve our AI assistant and voice agent services • To send you service-related communications (not marketing, unless you opt in) • To analyze website usage and improve our site experience • To protect against fraud, abuse, and unauthorized access • To comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., hosting providers, analytics tools, scheduling platforms). These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you • The right to request correction of inaccurate or incomplete information • The right to request deletion of your personal information • The right to restrict or object to our processing of your information • The right to data portability (receiving your data in a structured, machine-readable format) • The right to withdraw consent at any time (where processing is based on consent)

To exercise any of these rights, please contact us using the information provided in the Contact section below. We will respond to your request within 30 days.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, your personal information, or would like to exercise your rights, please contact us at:

Oxvyn AI Email: [email protected] Website: www.oxvynai.com/contact

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